RETURN AND EXCHANGE REQUEST

Last updated: 2025-04-14

If you wish to return your item(s), please complete the form below and click “Submit” within 3 days of receiving your order (based on the delivery date provided in the tracking record, if applicable). If the return is due to our fault, such as a defective product or incorrect item sent, please take clear photos of the issue and upload them using the “Upload Photos” section below.

Note: Requests submitted beyond the refund and return deadline will be rejected.

We aim to respond to your request within 1–2 business days. Please be patient while we review your submission. If you haven’t heard from us after 3 business days, feel free to reach out directly through the Contact Form on our Contact Us page. Our team will assist you as soon as possible.

Return and Exchange Form

*Upload Photos (Multi file upload, accept: JPEG/PNG, max 5, up to 11MB)
*Note: Most return requests are processed with a refund once the returned items are received and inspected. If you’d like to return only part of your order, or you’re unsure which option fits best, feel free to explain in the Additional Comments section.